SNH Titan Desktop
About the SNH Titan
Freezingdata has launched its latest product, the SNH Titan. Like the SNH Classic, the SNH Titan allows you to collect, visualize, and draw conclusions from social network data. However, unlike the SNH Classic, you can now perform multiple data scrapings simultaneously. Also, your cases are no longer limited to data from a single network.
There are two versions of SNH Titan:
- SNH Titan Desktop: SNH Titan Desktop allows you to back up data locally on your PC. Collaboration with other SNH Titan users is only possible by exporting and importing the project. The ability to run up to three backups in parallel is retained.
- SNH Titan Enterprise: SNH Titan Enterprise allows you to collaborate on cases within your department or across departments to collect and visualize data. The SNH Titan Enterprise version is deployed as an on-premise solution within your infrastructure.
You are currently in the SNH Titan Desktop manual.
Working with the manual
On the left side, you will find a navigation menu. Click on a menu item to go to the corresponding page. If you are installing the SNH Titan for the first time, Suppose you are installing the SNH Titan for the first time. In that case, we recommend reviewing. Suppose you are an experienced SNH Classic user and would like to find out how to find specific features in SNH Titan and what the differences are between SNH Classic and SNH Titan. In that case, the installation manual. If you have already installed and licensed the SNH Titan, please read the Quick Start Guide first if you are an experienced SNH Classic user and want to find out how to find specific. We can quickly and easily answer questions about the SNH Titan Desktop and directly solve found bugs. Suppose you are an experienced SNH Classic user and want to contact our sales and support team to find out how to find specific. We can quickly and easily answer questions about the SNH Titan Desktop and directly solve found bugs features in SNH Titan and the differences between SNH Classic and SNH Titan. In that case, regarding features in SNH Titan and what the differences are between SNH Classic and SNH Titan, we recommend that you use the "Switchover SNH -> Titan" menu item.
If questions arise while reading the manual, you can consult the glossary. There, unknown or SNH Titan-specific terms are explained in more detail.
Discord server for contact and bug reports
Especially during the beta testing phase of the SNH Titan desktop, we ask you to join the Discord server. There we can quickly and easily answer questions about the SNH Titan Desktop and solve found bugs directly. You can join the Discord server via the following link:
You can sign up with a private or specially created email address.
Would you like to test the beta version but have not received a license?
If you want to test SNH Titan's features and the differences between SNH Classic and SNH Titan, we recommend using; please get in touch with our sales and support team the beta version; please contact our sales and support team. Testing the beta version does not obligate you to purchase the subsequent release version. You can either contact us via the Discord server or send an e-mail to our support team: